top of page

TERMS AND CONDITIONS

These General Conditions of Purchase govern the use of the androskarr.com website (hereinafter “the website”) owned by ANDROS KARR, LLC (hereinafter ANDROS KARR) with email: info@androskarr.com. By using the services offered by Andros Karr online store, users are consenting to be bound by the General Conditions of Purchase corresponding to the version published by Andros Karr when the purchase order is placed. It is therefore advisable for customers to read these General Conditions of Purchase before making a purchase.

 

1. SCOPE OF THE AGREEMENT These General Conditions of Purchase are applicable to the online sale of all Andros Karr products to consumers and which may be delivered. Andros Karr hereby informs you that its website is for people aged 18 and over only. Andros Karr reserves the right to cancel a user’s access account if it detects fraudulent, speculative acts or acts in bad faith in the use of this service.

2. RESTRICTIONS ON PURCHASES There are no restrictions. The only condition is that the card has to be from the same country from where the purchase is made.

3. PRICE The applicable prices are those quoted on the website at the time the order is placed. Customers are informed of the breakdown of the shipping costs when the order is placed (for Physical Products Only), even if the shipment is free. Andros Karr reserves the right to make any changes it considers necessary at any time; it may update, including on a daily basis, products and prices in accordance with new items that are included on the website.

4. PAYMENT Payment will be done at the end of the purchase process and it is mandatory for the order to be placed. In no case can the payment be done in arrears of the purchase. Payments may be made by credit or debit card Visa® or Mastercard®, as well as PayPal. In all cases, the choice of payment method is made during the checkout process on the corresponding step. Customers must notify Andros Karr of any unauthorized charge or fraudulent use of their card used for purchases by email (info@androskarr.com) at the earliest opportunity so that Andros Karr may take the necessary actions. Payment service providers may also adopt anti-fraud measures that restrict certain types of operations or transactions. Andros Karr holds no responsibility for the application of this type of security policies.

5. DELIVERY The delivery time shall not exceed 7 days since the purchase date. Deliveries will be shipped to the address specified by the customer (in case of Physical products). However, in order to get more detail information regarding time and shipping cost, please check the below table: ** Orders placed during the week (from Monday to Friday, non-public holidays) before 1.30 pm will be dispatched on the same day, all orders sent after 1.30 pm will be dispatched the next business day. All orders sent during the weekend will be dispatched on Monday (except on holidays).* In case your country does not appear in the list, please contact us:  info@androskarr.com. On the other hand, those countries where there are customs expenses, those will be assumed by the customer.

6. EXCHANGE AND RETURNS Every product sold by Andros Karr is “made to order”, which means it is specifically manufactured for each client and only after the order is placed. Accordingly, Andros Karr does not accept refunds, returns or exchanges for orders that have been already delivered or a link is made available for download. We are also unable to make any changes or cancellations to orders after 24 hours from the moment the order is placed. The Artwork Approval process starts when the digital file is emailed to the Client and ends upon the Client’s confirmation.

7. RIGHT TO NOT ACCEPT AN ORDER Andros Karr may cancel any order or not accept a confirmed order for the following reasons: -In case of lack of quality or deficient quality of the image provided. When security systems indicate that the order may be fraudulent. -When there is reason to believe that the client or user is a minor. Andros Karr will refund the amounts paid in any of the above cases.

8. SECURITY For your safety Andros Karr has relied on the payment system by credit and debit card to a payment gateway. The bank details entered are encrypted and transmitted securely to the bank’s servers and, subsequently, they are verified with the issuing bank to avoid possible fraud and abuse. Only the Bank has access to bank details linked to these means of payment, so that Andros Karr does not know or record these data during the payment transaction or at any other time.

9. CUSTOMER SERVICE For any questions, suggestions, queries or complaints about the online store, you can contact the customer service: info@androskarr.com 

10. APPLICABLE LAW AND JURISDICTION These General Conditions of Purchase are subject to United States legislation. With waiver of any other jurisdiction, the parties submit, to the Courts and Tribunals that by law correspond to the resolution of any conflicts derived or related to the contract.

bottom of page